Why should I give my dog supplements?

  • Our main objective is to enhance your furry friend's daily health and lifestyle by offering premium vitamins and supplements that complement their regular diet. Our supplements are crafted using clinically tested high-quality ingredients that effectively aid in improving your dog's health concerns and overall wellness. Our goal is to ensure that your canine companion stays healthy, as a healthy pup makes everyone happy.

Doesn’t my dog get all the necessary nutrients in their food?

  • The answer varies based on various factors such as your dog's diet, breed, age, lifestyle, and other variables. Our soft chews are designed to complement your dog's daily diet with the most advantageous and potent ingredients that they may not obtain from their food or may require in addition to their regular diet.

What are concerns that would require me to give my dog supplements?

  • To promote overall health, we recommend utilizing our supplements on a regular basis. Our supplements can aid in supporting healthy inflammation responses, immune function, skin, and joint health. Regularly administering supplements to your furry companion can help maintain nearly all aspects of their health. That's why we collaborate with experts to ensure that our supplements meet the highest standards.

Can I give these to my puppy? How old should my dog be?

  • Our soft chews are suitable for puppies of all ages. Although certain conditions may take time to develop, preventive nutrition is crucial in ensuring your dog's long-term well-being and safety. We always advise you to consult with your veterinarian if you have any concerns.

Who formulates our products, and what are their credentials?

  • Our chews are made in a US-based, current Good Manufacturing Practice (cGMP) facility that is FDA-registered and certified with the National Animal Supplements Council (NASC). We aim to source the highest quality ingredients for all of our products.

Where can I find detailed ingredient and dosage information?

  • See the individual product pages on our website and our labels to review detailed ingredients and dosage information. If you have any questions, we’re always here to help - just reach out to us via our Contact Us Page.

How many servings should I give my dog?

  • See the individual product pages on our website and our labels to review detailed dosage information. If you have any questions, we’re always here to help - just reach out to us via our Contact Us Page.

How can I get my dog to eat these daily?

  • A supplement is useless if your dog refuses to consume it. With our chews, we placed an emphasis on taste and palatability ensures that your furry friend will crave for more!

Can I give these to my dog in addition to other medications?

  • Our supplements are designed to complement your dog's regular diet and promote their optimal health and well-being. We strongly advise you to consult your veterinarian if you have any worries, particularly if your dog is already on medication or has a pre-existing medical issue.

How long will it take for me to see the positive effects in my pup?

  • Results for every dog are different but with daily use, you should start to see results within around 60 days.

Can I use these supplements as treats?

  • Yes, you can! However, please keep track of the amount your pup consumes in a day. As our soft chews are still supplements, consuming an excessive amount could disrupt their nutrient balance. It is advisable to adhere to the recommended daily dose, which is determined by your dog's size and can be found on the label in the “Suggested Daily Use” section.

Where do you ship to?

  • Currently, we ship to all 50 states. Once processed, most orders will generally take 1-2 days to ship and an additional 3-7 days to deliver depending on the shipment destination. We do not currently ship to PO boxes, APO/FPOs, or international addresses.

How can I update my shipping address?

  • You can always update your shipping address or any other account details through your Account page. If you have any questions, the quickest way to contact us is through our Contact Us Page.

How can I return my product? Can I get a refund?

  • We’re certain your pup will love our soft chews, and more importantly, feel great after proper consumption. If you’re unhappy with our product, just email hello@tryroux.com and we’ll get you sorted out with a refund.

How can I update, change or cancel my subscription preferences?

  • You have the option to modify any information, such as the product you've selected and the frequency of your subscription, through your Account page. You are free to pause or terminate your subscription whenever you like, although we would love to have you as a Roux supporter indefinitely, we recognize that circumstances can change. In case you require any assistance, please do not hesitate to contact us at hello@tryroux.com.

Do I need a subscription?

  • No, if you’re not quite ready for a subscription commitment, all Roux supplements can be purchased a la carte. However, a subscription is our most cost effective option and is also the most effective as it takes around 60 days of consistent use for your pup to see the best results! 

How can I check the status or track my order?

  • You will receive an email with all tracking details once your order has been shipped. You can always check previous orders through your Account page.